89PKR Privacy Policy — Your Data, How We Use It, Your Rights

89PKR is an online betting and gaming platform operated for and primarily by Pakistani players. The platform is accessible at 89pkr.ws and provides sports betting (including PSL and cricket), live casino games, virtual sports and related promotional services. For the purposes of this Privacy Policy, 89PKR acts as the data controller — meaning we determine why and how your personal data is processed.

Our platform is designed from the ground up for Pakistani users. All financial transactions take place in Pakistani rupees (PKR), all supported payment methods are Pakistani domestic services (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, Visa/Mastercard), and our customer support team is specifically trained to serve Pakistani members. This local focus also means we take our responsibilities regarding Pakistani members' data very seriously.

If you have any questions about this Privacy Policy, about how 89PKR processes your data, or if you wish to exercise any of your data rights, you can reach us at any time at support@89pkr.ws or through the live chat facility in your account.

89PKR collects only the personal information that is necessary to provide you with a safe, functional and compliant betting and gaming experience. The categories of data we collect include the following:

We do not collect sensitive special categories of personal data such as biometric information, medical records, political opinions or religious beliefs unless specifically required by a regulatory authority and with your explicit consent.

89PKR collects your personal data through several channels depending on how you interact with the platform:

Directly from you: When you register an account, you provide your name, date of birth, mobile number and email address. When you make a deposit or request a withdrawal, you provide or confirm your payment details. When you complete KYC verification, you upload identity documents. When you contact our support team, you provide any information included in your communication.

Automatically during your use of 89PKR: When you browse or use the 89PKR platform, our systems automatically collect certain technical data including your IP address, device type and operating system, browser type and version, pages visited and time spent on each section, and session timestamps. This data is collected using cookies and similar tracking technologies described in Section 7.

From third-party providers: In some cases, 89PKR receives data about you from trusted third parties. For example, when you pay via Easypaisa or JazzCash, the payment processor confirms transaction details to us. When you go through identity verification, our KYC provider confirms whether your documents are valid. We do not receive marketing data about you from third parties.

89PKR uses your personal data only for legitimate, clearly defined purposes. We do not process your data for any purpose that is incompatible with the original reason it was collected. Here is an overview of why we use each category of data:

• To operate your account: Your identity data, contact data and account data are necessary to create and manage your 89PKR member account, authenticate your login, apply your preferences and communicate with you about your account status.
• To process financial transactions: Your financial data is necessary to process deposits you make and withdrawals you request. 89PKR cannot transfer funds to or from your account without this information. All transaction data is retained in accordance with our data retention policy described in Section 6.
• To verify your identity (KYC): Pakistani and international regulations governing online gaming platforms require us to verify the identity of our members before processing significant withdrawal amounts or upon request by our compliance team. We use your identity documents and CNIC number for this purpose only.
• To provide customer support: When you contact 89PKR via live chat or email, we use your account data and the information you share in your message to investigate and resolve your query. Support communications are retained for quality assurance and training purposes.
• To prevent fraud and ensure platform integrity: Technical data including IP addresses, device information and betting patterns are analysed by our security systems to detect and prevent fraudulent activity, account takeovers, bonus abuse and any form of match manipulation. This processing is necessary for the safety of all 89PKR members.
• To send you relevant communications: With your consent, 89PKR may send you email or SMS notifications about new promotions, upcoming PSL matches with active betting markets, and platform updates. You can withdraw this consent at any time by updating your communication preferences in your account settings.
• To comply with legal obligations: 89PKR is subject to various regulatory requirements including anti-money laundering (AML) checks, responsible gaming obligations and record-keeping requirements. We process certain data to comply with these obligations.

89PKR does not sell your personal data to any third party under any circumstances. We share your data only in the limited circumstances described below, and in each case only with parties who are contractually obligated to protect it:

• Payment processors: To process your deposits and withdrawals, 89PKR shares the minimum necessary financial information with your chosen payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, your bank (for IBFT) or Visa/Mastercard. These providers operate under their own privacy policies and applicable Pakistani financial regulations.
• Identity verification (KYC) providers: When KYC verification is required, your identity documents are shared securely with our certified verification partner. This partner is bound by strict data processing agreements and may not use your data for any purpose other than completing the verification check on our behalf.
• Live casino and game providers: Our live casino games are streamed by specialist providers. When you join a live table, your username and stake information are shared with the provider operating that table to enable gameplay. Your full personal data is not shared with game providers.
• Fraud prevention and security services: To protect all members of the 89PKR platform, we use specialist security services that analyse technical data for fraud detection. These services operate under strict data processing agreements.
• Legal and regulatory requirements: 89PKR may disclose your personal data to law enforcement authorities, regulatory bodies or courts when required to do so by applicable law, a valid legal order or a legitimate request from a Pakistani governmental authority.

89PKR retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with applicable legal, regulatory or accounting obligations.

Active accounts: For as long as your 89PKR account is active, we retain all personal, financial and gaming data associated with your account. This data is necessary to operate your account, process transactions and provide customer support.

Closed accounts: When an account is closed — whether voluntarily by the member or by 89PKR — we retain certain categories of data for defined periods. Transaction records and KYC documentation are typically retained for a minimum of five years from the date of the last transaction to comply with anti-money laundering regulations. Support communications and complaint records are retained for three years.

Marketing data: If you have consented to receiving marketing communications and subsequently withdraw that consent, your contact details will be removed from our marketing lists within 30 days. A suppression record (confirming you have opted out) may be retained indefinitely to ensure we do not contact you again without renewed consent.

Technical and log data: IP addresses and session log data are retained for a maximum of 12 months for security analysis purposes, after which they are anonymised or deleted.

Once a retention period expires, 89PKR securely deletes or anonymises the relevant data so that it can no longer be associated with you as an individual.

89PKR uses cookies and similar technologies to make the platform work correctly, to remember your preferences and to understand how members use our platform so we can improve it. A cookie is a small text file stored on your device by your browser when you visit a website.

Types of cookies used by 89PKR:

• Essential cookies: These are necessary for the 89PKR platform to function. They enable login sessions, maintain your bet slip between pages and ensure secure transactions. These cannot be disabled without breaking core platform functionality.
• Session cookies: Temporary cookies that exist only for the duration of your browser session. They are deleted automatically when you close your browser. Used to maintain your login state and track your current session for security purposes.
• Preference cookies: Remember your platform preferences such as language settings, responsible gaming limits you have set and your preferred game view options. These help provide a consistent experience across visits.
• Security cookies: Used to identify and prevent fraudulent activity including fake login attempts, CSRF attacks and account takeover attempts.
• Analytics cookies: Help us understand which parts of the 89PKR platform are most used and how members navigate through it. This data is aggregated and anonymised — it cannot be used to identify you individually. We use this data solely to improve the platform for Pakistani users.

Managing cookies: You can control cookie settings through your browser preferences. Blocking essential cookies will prevent some parts of the 89PKR platform from working correctly. Blocking analytics cookies will not affect your ability to use any platform feature.

89PKR takes the security of your personal data seriously. We implement a range of technical, organisational and procedural measures to protect your information against unauthorised access, loss, destruction or disclosure.

Technical measures:

• All data transmitted between your device and 89PKR is encrypted using 256-bit SSL/TLS encryption
• Passwords are stored using one-way cryptographic hashing — even 89PKR staff cannot read your password
• Financial data is tokenised — your payment details are not stored on 89PKR servers in raw form
• Access to member data within our organisation is role-based — staff only access the data they need to perform their specific duties
• Our infrastructure is monitored continuously for intrusion attempts and unusual access patterns
• Two-factor authentication is available for member accounts and is mandatory for all staff accessing administrative systems

Organisational measures:

• All 89PKR staff who handle member data receive regular data protection training
• Data processing activities are reviewed regularly by our compliance team
• Third-party service providers are vetted for their own data security standards before being engaged
• In the event of a data breach, 89PKR has incident response procedures in place to contain the breach, assess its impact and notify affected members promptly

While 89PKR implements strong security measures, no internet-based system can provide a 100% guarantee against all security threats. You also play an important role in keeping your account secure — use a strong unique password, do not share your login credentials and enable two-factor authentication if available on your account.

As a member of 89PKR, you have meaningful rights regarding your personal data. These rights can be exercised at any time by contacting our support team at support@89pkr.ws or through live chat. We aim to respond to all data rights requests within 30 days.

89PKR is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18 years. Registration on the 89PKR platform requires confirmation that you are at least 18 years of age, and age verification is conducted as part of our KYC process.

If 89PKR discovers that personal data has been collected from a person under 18 years of age, that data will be deleted immediately, the associated account will be closed and any funds deposited will be returned to the originating payment method. If you believe that a minor has registered on 89PKR, please contact us immediately at support@89pkr.ws so we can take prompt action.

Parents and guardians of minors are encouraged to use available parental control tools on shared devices and internet connections to prevent access to online gambling platforms. 89PKR takes underage gambling very seriously and supports all reasonable measures to prevent it.

89PKR reviews and updates this Privacy Policy periodically to reflect changes in our data processing activities, applicable regulations or best practices. The date at the top of this policy indicates when it was last updated.

When we make material changes — changes that significantly affect how we collect, use or share your personal data — we will notify existing members by email to their registered address at least 14 days before the changes take effect. We will also display a clear notification on the 89PKR platform when you next log in.

Minor clarifications or non-material updates may be made without separate notification and will be reflected in the revised policy document with an updated date. We encourage all 89PKR members to review this policy periodically so they stay informed about how their data is being protected.

Your continued use of 89PKR after any update to this Privacy Policy constitutes your acknowledgment of the revised document. If you disagree with any changes, you have the right to close your account as described in our Terms and Conditions.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a potential data security concern, please get in touch with us using the contact details below.

Email: support@89pkr.ws
Subject line for data rights requests: "Data Privacy Request — [Your Username]"
Live chat: Available 24/7 through your 89PKR account dashboard — ask for the data protection team
Response time: Data rights requests are acknowledged within 48 hours and fulfilled within 30 days. Complex requests may require up to 90 days — we will notify you if this applies to your request.

When submitting a data access or deletion request by email, please include your registered username and the email address associated with your 89PKR account so we can verify your identity before processing your request. We cannot process data rights requests for accounts we cannot verify — this is to protect members against fraudulent requests by third parties.